Financial Policy

If you have insurance coverage, we will gladly file your insurance claim for you. We do request payment of any co-payments at the time services are rendered. If you are unsure of your copayment amount, we will collect a standard $30 copay at the time of service. Patients without active insurance will be required to make a deposit of $150.00 per visit at the time of services are rendered. This partial payment will be applied towards the total balance; remaining portion will be billed directly to patients.

Your insurance policy is a contract between you and your insurance company and does not affect our credit policy.
This practice is committed to providing the best medical treatment possible for our patients and charges what is usual and customary for our area. You are responsible for payment in full regardless of your insurance company’s determination of usual and customary allowances or out of network plan status.

The biggest single misunderstanding and possible source of problems for you and for us occurs when there is no communication about your financial matters. Please feel free to discuss fees and financial arrangements with us at any time.. We will do our best to ensure that we fulfill our part of this agreement with you, and trust that you will do the same.

If you have any billing questions please reach out to us at billing@bozemancreekfamilyhealth.com.

If your insurance carrier is not listed, contact your insurance company directly for network verification.

We encourage patients to contact insurance carriers or plan administrators to confirm that Bozeman Creek Family Health or at least one of our providers is listed as in-network with your plan.

We understand that navigating insurance coverage, network status, and plan benefits can feel overwhelming and confusing. We encourage patients to contact their insurance representative directly to confirm network status. Additionally, reviewing your plan benefits and coverage such as preventative care benefits, vaccines, laboratory services, and deductible amounts can better help navigate the services and benefits available to you.

Insurance Plans Not Accepted for New Patients

  • Standard Medicare (as primary or secondary)

  • Medicare Advantage Plans ( UHC, AETNA, Humana and BCBS)

  • Medicaid ( Primary or Secondary)

  • New Patients Workers Compensation

  • Medi-Share and its affiliates, Health Sharing Programs

QUESTIONS ABOUT YOUR BILL

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we’ll provide you with a monthly statement of your account.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​I received a notice that my insurance company has paid on my bill — but I can’t understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we’ll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

What Our Patients Say

Bozeman Creek Family Health